Sales Policy

Effective Date: December 31, 2024

Welcome to SolarFlexHato.net, your go-to destination for high-quality cameras and photography equipment. This Sales Policy outlines the terms and conditions governing purchases made on our website. By making a purchase, you agree to these terms, so please review them carefully.

1. Order Process

When you place an order on SolarFlexHato.net, you are offering to purchase a product under the terms of this Sales Policy. All orders are subject to acceptance and availability. Once we receive your order, we will send you an email confirming your order details. However, this does not mean that your order has been accepted. Our acceptance of your order will take place when we ship the products you ordered.

Order Confirmation

After you complete your purchase, you will receive an Order Confirmation email. This email confirms that we have received your order but does not signify that your order has been processed or dispatched. It is simply an acknowledgment of your purchase request.

Order Acceptance

Your order is considered accepted when SolarFlexHato.net processes and ships your products. If there are any issues with your order (such as out-of-stock items or payment problems), we will contact you immediately to resolve the issue.

2. Pricing and Payment

Pricing

All prices listed on our website are in USD (United States Dollars) and include applicable taxes, unless otherwise stated. SolarFlexHato.net reserves the right to change prices at any time without notice.

Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure online payments
  • Gift Cards: If applicable, you may use gift cards for purchases.
  • Bank Transfers: For certain large purchases, we may accept direct bank transfers.

Note: Payment must be made in full at the time of purchase. We do not accept partial payments or payment installments unless specified otherwise.

Payment Authorization

By submitting your payment details, you authorize us to charge the total amount of your purchase, including taxes and shipping fees, to the payment method provided. If payment cannot be authorized or is declined for any reason, your order will not be processed, and you will be notified accordingly.

3. Shipping and Delivery

Shipping Methods and Costs

We offer various shipping methods, including standard and expedited shipping. Shipping costs are calculated based on the delivery address and the selected shipping method at the checkout. You can view shipping costs before finalizing your purchase.

International Shipping: At this time, we only offer domestic shipping within the United States. We are working on expanding our shipping services internationally, so please stay tuned for updates.

Processing Time

Once your order is placed, we will process and ship your order within 2-3 business days (unless otherwise noted for specific products). You will receive a shipping confirmation email with tracking details once your order has shipped.

Delivery Times

  • Standard Shipping: Typically arrives within 5-7 business days.
  • Expedited Shipping: Typically arrives within 2-3 business days.
  • Delivery times may vary based on your location, and we cannot be held responsible for delays caused by third-party carriers or weather conditions.

Address Accuracy

Please ensure that your shipping address is correct before submitting your order. We are not responsible for shipping errors due to incorrect or incomplete address information.

4. Returns and Cancellations

Please refer to our Refund and Returns Policy for details on how to return items or cancel orders.

Order Cancellations:

  • You can cancel your order within 24 hours of purchase if it has not yet been shipped. After 24 hours, we may not be able to cancel the order, as it may have already been processed for shipment.

5. Product Availability

All products on SolarFlexHato.net are subject to availability. In the rare event that an item is out of stock or unavailable after your order is placed, we will contact you as soon as possible to offer an alternative, or we will issue a full refund for the unavailable item(s).

We make every effort to ensure that product availability and prices are accurate, but errors may occur. If we discover that an item is not available after your order has been placed, we will notify you immediately and either offer a replacement or refund.

6. Warranty and Manufacturer Defects

All products sold by SolarFlexHato.net come with the manufacturer’s warranty. In the case of a manufacturer defect, you can contact us within the warranty period for support. We will assist in facilitating repairs, replacements, or refunds as per the manufacturer’s warranty terms.

If a product is found to be defective upon receipt, please notify us immediately for assistance in processing a return or exchange. Our team will work with you to resolve the issue.

7. Customer Responsibility

By purchasing from SolarFlexHato.net, you agree to:

  • Ensure the accuracy of your order details.
  • Ensure that the shipping address is correct and complete.
  • Comply with any specific terms or conditions related to the product, such as usage or care instructions.

8. Limitation of Liability

SolarFlexHato.net is not responsible for:

  • Any damage to products during shipping (unless the product was damaged before shipping).
  • Any indirect, incidental, or consequential damages arising from the use or misuse of purchased products.

Our liability is limited to the price you paid for the product, excluding shipping costs, and does not extend to any lost profits, reputational damage, or other non-direct damages.

9. Contact Us

If you have any questions about our Sales Policy, need assistance with an order, or have concerns, please feel free to contact us:

Thank you for choosing SolarFlexHato.net! We look forward to providing you with excellent products and outstanding customer service.