Privacy Policy

Effective Date: December 31, 2024

At SolarFlexHato.net, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make purchases. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us when using our website, including but not limited to:

  • Personal Identification Information: Name, email address, mailing address, phone number, and payment details (credit card, billing address).
  • Non-Personal Information: Data such as IP addresses, browser type, device information, and website usage patterns.

a. Personal Information

We collect personal information when you:

  • Create an account
  • Make a purchase
  • Subscribe to our newsletter
  • Contact customer service

b. Non-Personal Information

We also collect non-personal data such as:

  • Cookies: To improve user experience, we use cookies that track browsing behavior and preferences. You can control cookie settings through your browser settings.
  • Analytics: We use tools like Google Analytics to track website performance and enhance our services.

2. How We Use Your Information

We use the information we collect to:

  • Process Orders: To fulfill your orders, process payments, and provide you with order-related communications.
  • Improve Website Functionality: To personalize your browsing experience, improve our website, and ensure a smooth shopping experience.
  • Marketing: With your consent, we may send you promotional emails or newsletters regarding new products, discounts, and offers.
  • Customer Support: To respond to inquiries, resolve issues, and provide necessary assistance with your orders.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal data:

  • SSL Encryption: All sensitive data (e.g., credit card details) are encrypted via Secure Socket Layer (SSL) technology during transactions.
  • Access Controls: We limit access to your personal information to authorized personnel who need it to provide services or fulfill orders.
  • Data Retention: We retain your information for as long as necessary to process your orders, provide services, and comply with legal obligations.

4. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors and service providers (e.g., payment processors, shipping carriers) who assist in operating our business and delivering services.
  • Legal Compliance: We may disclose your information when required to do so by law, in response to a legal request, or to protect our rights or the rights of others.

5. Your Privacy Rights

Depending on your location, you may have the following rights concerning your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request corrections to any inaccurate or incomplete personal information.
  • Deletion: You may request the deletion of your personal data in accordance with applicable laws.
  • Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at info@solarflexhato.net.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before sharing your personal information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files that are placed on your device to help us remember your preferences and enhance the functionality of the website.

  • Types of Cookies:
    • Essential Cookies: Necessary for the website to function properly.
    • Performance Cookies: Help us analyze website traffic and improve user experience.
    • Targeting Cookies: Used to provide relevant advertisements based on your interests.

You can adjust your browser settings to refuse cookies, but please note that some website features may not function properly if you do so.

8. Children’s Privacy

SolarFlexHato.net does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete such data as soon as possible.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Thank you for trusting SolarFlexHato.net with your personal information. We are committed to ensuring that your online experience is secure, private, and enjoyable.